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Division Name |
Program Outcome Measure |
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Public Health |
To respond, investigate, and take appropriate action in regards to all health related complaints and inquiries received; with the objective of responding to greater than 90% of complaints within twelve (12) business hours within standards and within budget |
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Activity Name (What) |
Budget (Input) |
End Product (Output) |
Unit Cost or Productivity (Efficiency) |
Service Quality (Effectiveness) |
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Complaint Response |
$37,456.65 |
385 Complaints |
$97.29/complaint |
99% of complaints were responded to within 12 business hours with quick appropriate action taken |
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Division Name |
Program Outcome Measure |
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Public Health |
To inspect all food establishments each year; with the objective of completing greater than 90% of inspections twice per year within standards and within budget. |
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Activity Name (What) |
Budget (Input) |
End Product (Output) |
Unit Cost or Productivity (Efficiency) |
Service Quality (Effectiveness) |
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Food Establishment Inspections |
$44,186.24
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448 Inspections
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98.63/ inspection
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100% of food establishments inspected on schedule, at least once every six months, at the HQFSI* level |
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Division Name |
Program Outcome Measure |
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Public Health |
To re-sample all contaminated beaches; with the objective of re-sampling greater than 90% of all contaminated beaches within two hours of receiving a failed beach report within standards and within budget. |
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Activity Name (What) |
Budget (Input) |
End Product (Output) |
Unit Cost or Productivity (Efficiency) |
Service Quality (Effectiveness) |
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Beach Re-Sampling
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$173.52
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4 Re-samples
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$43.38/resample
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100% of contaminated beaches were re-sampled within two hours with quick appropriate action taken |
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Division Name |
Program Outcome Measure |
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Public Health |
To re-sample all contaminated beaches; with the objective of re-sampling greater than 90% of all contaminated beaches within two hours of receiving a failed beach report within standards and within budget. |
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Activity Name (What) |
Budget (Input) |
End Product (Output) |
Unit Cost or Productivity (Efficiency) |
Service Quality (Effectiveness) |
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Beach Re-Sampling
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$173.52
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4 Re-samples
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$43.38/resample
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100% of contaminated beaches were re-sampled within two hours with quick appropriate action taken |
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